Privacy Policy

Last updated: January 3, 2025

1. Information We Collect

FirstFront IT Services ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and contact information (email, phone number, address)
• Company information and job title
• Payment and billing information
• Communications you send to us

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location information (if you enable location services)
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Personalize your experience with our services
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information when you give us explicit consent to do so.

Service Providers

We may share your information with third-party service providers who help us operate our business and provide services to you.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Update

You can access and update your account information through your account settings.

Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

Deletion

You may request that we delete your personal information, subject to certain exceptions.

Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of these technologies, please see our Cookie Policy.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: